Mac Mail-in Support — Send for Service

Mac data and data privacy management service: 7 - 30 Business Days

You can now send your Mac for service. Mail-in service is easy, safe and even quicker. Getting your Mac serviced, upgraded, or recovered with us is easy:

1. Setup Mail-in Service

We do not accept walk-ins as a Covid-19 precaution. Please schedule an appointment if you are in our local area so that we have all the info we need prior to your visit at the service shop.

Mail-in service requires a mail-in form submission so that we can track, receive, service and update your Mac in the least time possible.

Now you can submit a Mail-in Service Request →


2. Wait for a Mailing Label

Once you complete Mail-in service request form, we will go through the information and prepare a shipping label. Once the label is complete, we will email you the label that you can print and put on your shipping box.

If you wish to know about the tentative pricing of the service you are requesting, please request an estimate here →


3. Approve an Estimate

Once your device is received and evaluated, we will estimate you accurately. Approve the estimate. When done, we will first complete service(s) required, and then invoice you. You may pay when you come to pick up or pay online. If you are requesting mail-in service, you may pay the invoice following the invoice link — return service will be expedited. That’s it.

Are you ready to setup a mail-in service now? Let’s begin here →

 

Mac Upgrade ServiceComprehensive Mac Upgrade

Hours: Mon - Fri: 10:00am - 19:00pm